Service delivery in the South African public sector seems to have eluded both the anticipated beneficiaries and the custodians who are the officials involved, role players and some stakeholders. The problem of the study was to investigate the role of the South Africa’s public sector in economic development for the country. Twenty-eight managers in government departments shared their experiences in this study by providing information about the way their employees who should be prime to the responsibilities are familiar with the various aspects of public sectors in implementing out the mandate of development to improve the economy of South Africa. The managers found most employees to be inadequate for their jobs. In addition, they did not have impressions of confidence regarding their employees. The study recommended that proper merit-driven recruitment should be effected in the public sector and that public servants in the service be educated.
- Corrective action
- economic contribution